The Company:
- A well-established and highly respected company, our client has an impressive and wide range of health and beauty, personal care and gift products that are sold into both the independent and multiple retail channel.
- Their customer base includes grocers, high street, department stores, wholesalers and pharmacy retailers with a strong presence in major retailers both in the UK and globally.
- A dynamic and growing business, with an excellent reputation across their industry, this is an incredibly exciting time to join this fast paced, dynamic and energetic business.
The Role:
- This role sits within the company’s sales team supporting the SNAM on UK accounts across grocery, pharmacy, fashion and gifting.
- This role is vital in supporting the success of key accounts whilst also offering the opportunity to take ownership of and nurture smaller accounts.
- You will work closely with the product development team to develop an innovative and exciting proposition for our customers.
Key Responsibilities Will Include:
- Supporting SNAM with key accounts from set up through to delivery including; new line forms, customer set up forms, portal and EDI set up, Imagery, marketing and web copy to close new opportunities.
- Supporting sales teams and customers to resolve queries relating to order processing, bookings, deliveries and invoicing.
- Follow up with relevant departments to ensure queries are resolved within 5 days.
- Answering phone calls and responding to customer queries and queries raised by Account Manager.
- Ensuring that trade show stock, samples, presenters and stationery is delivered to in line with show deadlines.
- Taking ownership of fashion and e-comm accounts with a view to growing the channels.
- Managing sales sample receipt, storage and dispatch in line with customer requirements and business priorities.
- Provide ad hoc support to operations and product development teams in line with needs and requirements of the business.
- Supporting with order processing for customers as and when business requires.
The Person:
- 1-2 Years experience within an Account Exec role.
- Experience in client facing situations.
- Solid commercial understanding.
- An interest in the beauty and gifting sector.
- Experience in a large SKU business.
- Solutions focussed with a strong sense of initiative.
- Proactive and driven to identify new opportunities.
- Highly organised and process driven.
- Ability to prioritise and multitask in a fast-paced environment.
- Team-player with the ability to work independently.
- Positive, can-do attitude – willing to give it a go.
- IT literate particularly in Microsoft Office Programs especially Excel.
- Excellent communication skills.
- Great attention to detail.
Contact:
Rina Gokani
Reference: RG/90297
Candidate care:
By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.
If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.
Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies.
If you do not want us to do this please call us to advise.
In the meantime, we would like to thank you for your interest in Cavendish Maine.
